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Authorized Economic Operator Programs

In the Islamic Countries:

Enhancing Customs-Traders Partnership

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In case of holding regional AEO status, trade facilitation is valid in all member

countries.

Long Term Benefits

Reduction in cost of doing business

Increased business turnover

Enhanced reputation and image

Improved internal control systems

Mutual Recognition Agreements (MRAs)

4.3.2.3. Benefits Management

Uganda Revenue Authority undertakes a benefits management program under the

responsibility of the Client Relationship Management (CRM). Their tasks are as follows:

National coordinators and CRMs fast track and ensure that AEOs receive all approved

benefits

Feedback engagements & courtesy visits are held with AEOs and respective Customs

teams

Continuous sensitization and trainings of field teams and Cross-Border Regulatory

Agencies (CBRAs) such as the Bureau of Standards, the Ministry of Agriculture, the

Drug Authority, Immigrations, etc.

Change Management initiatives to increase visibility

National Working Groups engagements (8 in a financial year): Customs, CBRAs and

Private Sector

4.3.3. Implementation

The Customs Audit Division of Uganda Revenue Authority is responsible for program

management and oversight of the national AEO program. Regional Customs which have a

central unit for AEO operations take part in the implementation of the program.

The AEO program is promoted through the brokerage houses to their clients and involvement

of the URA staff.

The operators of AEO program in Uganda involve importers, exporters, Customs brokers and

bonded warehouse operators.

The eligibility requirements to apply for the AEO certification are given in Figure 4.8.