Facilitating Trade:
Improving Customs Risk Management Systems
In the OIC Member States
220
system, have better rankings related to UN Trade facilitation score. The OIC MS CAs with
integrated CRM system has a higher stage of pre-arrival processing.
 CRM Policy and strategic governance. The CRM Policy and Strategic Governance are
correlated with all stages of CRM cycle, and according to this analysis, it is crucial to
implement adequate CRM policy and strategic governance to cover all stages of the
cycle. Additionally, CAs with strong CRM policy and strategic governance have better
Logistics performance index and UN Trade facilitation score, with medium correlation
related to the implementation of the AEO programme.
 CRMModule embedded in CDPS. According to this analysis, CAs that has CRMmodule
embedded into their CDPSs has a low possibility for Risk Identification, Risk Analysis,
and Evaluation of Outcomes/Feedback. When it comes to the evaluation of Outcomes
and Feedback as a specific stage in CRM cycle, there is a strong negative correlation (-
0,506). For most of the CAs, this stage is essential to have effective risk identification
and risk analysis stages with a medium negative correlation with such CRM modules (-
0,430 on both).
 Pre-arrival information processing integrated into CRM. Using the pre-arrival
information processing integrated into the CRM is correlated with GDP per capita. The
CAs that has pre-arrival processing system has less time to export and import related to
documentary compliance (negative correlation of -0.474 and -0.329 respectively).
According to this analysis, OICMS CAs with implemented pre-arrival processing also has
a better stage of implementation of AEO programme.
 Other relevant results . The correlation analysis also gives some additional relevant
results such as following:
 Better stage of post-clearance audit in CAs produce less time to import
regarding documentary compliance (-0.378);
 Countries with legislation framework for cooperation between border agencies
have higher GDP per capita (0.357);
 Documentary compliance (hours) have a strong positive correlation (0,757); if
there are higher costs to export for documentary compliance, there will be
higher time to export for documentary compliance.
 The cost to export: Border compliance (USD) with Cost to import: Border
compliance (USD) have a strong correlation (0,694), meaning that CAs with
higher costs related to export will have higher costs related to import.