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63

and inevitably they feature on top of the list of barriers faced by Malaysian SMEs. Management problems

of cash flow and the slowing down of markets are also high on the list of challenges. According to an OIC

report innovation and technology adoption together with access to an innovation system are on top of the

list of challenges for Malaysian SMEs. These problems go hand in hand with low commercialisation of

R&D, a lack of know-how and resources and poor technology updates. Human capital development is

relatively low on the list but it is still a problem especially when work force readiness for change and

training issues are raised.

3.5.

Barriers to SME development and exports in OIC countries: a summary

The following table lists a range of issues affecting the ability of MENA country SMEs. These issues are

arranged in four blocks – access to markets, access to technology and innovation; access to finance and

other challenges.

Table 3.12: Obstacles Faced by SMEs in the OIC Countries

Access to Markets

Access to Technology

and Innovation

Access to Finance

Other Challenges, Obstacles

and Problems

Access to Market

Obtaining

reliable

foreign

representation and

maintaining control

over

foreign

middlemen

Identifying

foreign

business

opportunities

Limited information to

locate/analyse

markets

Inability to contact

potential

overseas

customers

Keen competition in

overseas markets

Lack

of

home

government

assistance

Offering satisfactory

prices to customers

Accessing

export

distribution channels

Difficulties

in

enforcing contracts

Lack of knowledge

on foreign market

requirements

Limited

business

development

services, marketing

and branding

Excessive

transportation/

insurance costs

Lack

of

ICT

adoption

Lack

of

R&D

capabilities

Low

level

of

innovation, know-

how and modern

technology

Poor connection

between industry

and universities

Low

level

of

knowledge transfer

between member

countries

Weak

patent

registration

process,

ISO

standards,

certification, and

intellectual

property

rights

(IPR) for SMEs

Weak

infrastructure

of

technology

business

incubation

and

cluster

development

centre

Lack of sustainable

microfinance

programmes

Insufficient

information

dissemination and

transparency

Lack of knowledge

concerning Islamic

and

conventional

financial instruments

Lack of policy and

strategy

of

commercial banks to

deal with SMEs

Lack of banking

capability to deal

with

SME

peculiarities

Lack of access to

the

structural

financial

products

(non-traditional

financial

products)

Lack

of

credit

guarantee schemes

for SMEs

Lack

of

stock

exchange markets

for SMEs

Inadequate

implementation

of

coherent

fiscal

policies for SMEs

Weak business angels

networks

Insufficient

SME

database

Cumbersome

bureaucratic red tape

Lack of transparency in

input prices for SMEs

Inadequate legal and

regulatory framework for

supporting SMEs

Insufficient institutional

support

Lack of bankable projects

Limited capacity building

and training services

available to SMEs

Insufficient public-private

partnership

Lack

of

managerial

capabilities and skills

Lack of promotion and

awareness programs on

the importance of SMEs

on the national economy

Source: COMEC (2012)