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Retail Payment Systems

In the OIC Member Countries

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followed by Islamic Republic of Iran (75.09) and Bahrain (74.89). Meanwhile, the lowest rate

of debit cards users are Niger (0.49), Turkmenistan (1.24%), and Afghanistan (1.66%). The

highest rate of credit cards use is again in the United Arab Emirates (37.42), followed by

Turkey (32.82) and Bahrain (27.56); while the lowest are Turkmenistan (0.00), Pakistan

(0.13), and Bangladesh (0.34).

The internet has reached every country, yet the penetration rate remains low in some. For

example, in Somalia, there are only 1.63 per 100 internet users (2014), a small increase from

1.25 per 100 users in 2011. Even in some countries with higher per capita GDP, for example,

Malaysia, there are only 67.5% internet users per 100 people. As a consequence, internet

payment needs more time to become common in those countries.

However, internet subscriptions and mobile subscriptions are not closely correlated. In Niger,

for example, with a 1.95% internet penetration rate, there is a 44.43%mobile penetration rate,

an increase from 28.72% in 2011. In Mali, with only 7 internet subscribers per 100, there are

149 mobile subscribers per 100 people. While in Bahrain, with a very high internet

penetration rate (90.99 internet subscribers per 100 people) there is also very high rate of

mobile subscribers (173.27 per 100 people).

Mobile technologies tend to have a better penetration rate than internet subscribers. In some

African countries it is especially high. Senegal for example, has a 98.84% of mobile penetration

as of 2014 — higher than Turkey (94.79%). This is promising for providing mobile banking

services, particularly in order to attract those unbanked. This “frugal” innovation can be

efficient in improving financial inclusion and contribute to poverty alleviation. Indeed, there

are some countries with a quite high mobile penetration rate, for example Kuwait with

218.43% in 2014. However, it becomes clear that the rapidity of diffusion of mobile phones

out-performs the speed of diffusion of other technological innovations.

With regards to banked population, the highest are Republic Islamic Iran (92.18), followed by

the United Arab Emirates (83.20) and Bahrain (81.94). Currently, the most unbanked

populations are in Turkmenistan (1.79), Niger (3.49), and Guinea (6.17).

In our case study we investigate countries from three of these categories. Their growth rates

and per capita income figures show much about the potential for engagement with financial

institutions and also the level of disposable income. These factors strongly affect the

engagement with retail payment systems, and the propensity to have bank accounts or use

other financial instruments.