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Table of Contents
EXECUTIVE SUMMARY 1
1 CONCEPTUAL FRAMEWORK 5
1.1 The Single Window Concept 5
1.2 Single Window Functionalities 8
1.3 Contribution of Single Window to Trade Facilitation 15
1.4 Single Window Implementation Process 19
2 GLOBAL TRENDS AND PRACTICE 25
2.1 Current Trends 25
2.2 Practice: Singapore Single Window 32
2.3 Practice: Ghana Single Window 38
2.4 Practice: Czech Republic Single Window 44
2.5 Best Practices 50
3 ANALYSIS OF OIC MEMBER STATES EFFORTS 52
3.1 Previous Surveys and Assessments 52
3.2 Assessment Approach 53
3.3 Comparative Findings 55
3.4 Diversity of Single Windows 60
4 COUNTRY CASE STUDIES 68
4.1 Cameroon Single Window 68
4.2 Kyrgyz Republic Single Window 76
4.3 Moroccan Single Window 84
4.4 Case Study Findings 90
5 CONCLUSION AND RECOMMENDATIONS 93
5.1 General success factors 93
5.2 Challenges and Policy Options 94
5.3 Technical Cooperation Needs 113
5.4 Policy recommendations 117
6 ANNEX I: MEMBER STATES PROFILE INFORMATION ON SINGLE WINDOW EFFORTS 122
7 ANNEX II: BIBLIOGRAPHY 150