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COMCEC Tourism Outlook-2016

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investments, unskilled tourism workforce to low-capacity tourism administrations and lack of

safety and security (COMCEC Progress Report, 2013), as shown in Figure 6.2.

In order to address the challenge of insufficient tourism-related infrastructure and investments,

the quality and efficiency of tourism infrastructure and services need to be improved in

conformity with the international standards. To develop tourism-related infrastructure in the

Member Countries, private sector’s resources can be utilized. In this respect, Public-Private

Partnerships (PPPs) can be promoted and an enabling environment can be provided for

attracting more FDI in the tourism sector. In the case of many Member Countries, these

challenges still include the lack of technical know-how and the weak promotional activity.

Due to its labor-intensive nature, tourism sector requires a highly qualified workforce that has

a direct effect on the quality of tourism services. Despite the fundamental awareness and basic

perception of the economic importance of tourism as an industry and its positive impact as a

potential source of foreign exchange earnings and employment, in many cases there is lack of

trained tourism workforce. Thus, training programs and projects need to be developed for

upgrading the quality of workforce in the member countries.

Figure 6.2 Challenges Affecting Tourism Performance in the Member Countries

These challenges should be addressed for the sustainable growth of tourism sector in the

Member States. These are common challenges among the countries; however, each member

state should specify the high-priority challenge considering its own conditions and try to solve

the problems in the tourism sector.

The issue of developing consistent tourism strategies and policies is also one of the main

challenges facingmany Member Countries, which are still experiencing difficulties in developing

integrated tourism policies. Effective administration, regulation and institutional frameworks

are important issues to be improved for the tourism activities.

The absence or weak publicity promotion and mass media exposure due to the limited

communication systems and technological services are also obstacles for tourism development

in the OIC Member Countries. It is known that electronic media (CD-ROM maps, Internet, web

sites, etc.) will be increasingly used for the purpose of choosing destinations and making

reservations. Therefore, the COMCEC countries should improve their promotion through

electronic media and other mass media.

Insufficient Tourism Investments and Infrastructures

Poor Tourism Planning & Product Development

Travel Facilitation Problems

Safety and Security Related Problems

Low Tourism Service Quality

Insufficient Marketing and Promotion

Insufficient Image Building and Branding