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COMCEC Tourism Outlook 2017

38

customer service training programs and utilizing social media for promotion and

marketing.

Similarly, the policy recommendations of the 8

th

Meeting of the Tourism Working Group on

“Muslim Friendly Tourism (MFT): Developing and Marketing MFT Products and Services in the

OIC Countries” was submitted to the 32

nd

Session of the COMCEC held on 21-24 November 2016

in İstanbul. Following policy recommendations were suggested as the out outcome of the

meetings, discussions as well as the analytical studies:

Developing a national Muslim Friendly Tourism strategy that links to the country’s

overall tourism goals through focusing on building stakeholder awareness, establishing

a dedicated MFT body/committee and developing a national MFT products/services

and marketing development strategy.

Conducting government-led MFT-focused destinationmarketing through developing an

MFT branding and positioning for the benefit of local service providers and measuring

the potential of a destination for MFT by funding/organizing short-term campaigns.

Supporting SMEs through developing training and mentorship programs.

Developing bilateral tourism cooperation within the OIC through technical knowledge

exchange and joint promotion efforts for MFT destinations.

The 9th Meeting of the COMCEC Tourism Working Group was held on February 16th, 2017 in

Ankara, Turkey with the theme of “Muslim Friendly Tourism (MFT): Regulating

Accommodation Establishments in the OIC Member Countries.” The Representatives of the

Member States have shared their experiences, achievements and challenges on regulating

accommodation establishments in their respective countries. The Meeting has considered the

Studies “MuslimFriendly Tourism(MFT): Regulating Accommodation Establishments in the OIC

Member Countries” commissioned by the COMCEC Coordination Office and the “COMCEC

Tourism Outlook 2016” prepared by the COMCEC Coordination Office. In line with the

recommendations of the analytical study as well as the responses of the Member Countries to

the policy questions, which were circulated before the Meeting, the Working Group has come up

with COMCEC MFT Guideline for Regulating Accommodation Establishments. The COMCEC MFT

Guideline available on the COMCEC website

( www.comcec.org )

.

Another instrument envisaged by the COMCEC Strategy that will strengthen tourism

cooperation among member states is the COMCEC Project Funding. The Strategy has a viable

funding mechanism through which member countries registered to the TourismWorking Group

submit projects to be financed through grants by the COMCEC Coordination Office. The first

project call was made in September 2013. Within the framework of the 1st project call under the

COMCEC Project Funding, 2 projects in tourism sector were successfully implemented in 2014.

One of them was “Cities of Common Cultural Heritage” project implemented by Azerbaijan

Ministry of Culture and Tourism. There were 3 partner countries namely; Turkey, Uzbekistan

and Kazakhstan in this project. The project aimed at creating a joint cultural tourism product

and at the end of the project with the help of the analytical study prepared as an outcome of the

project, cultural heritage routes were created. The other project was “Improving Statistical

Capacities of Tourism Sector in COMCEC Mediterranean and Gulf Region” proposed by SESRIC.

The project covered 6 member countries namely; United Arab Emirates, Jordan, Tunisia,