Facilitating Trade:

Improving Customs Risk Management Systems

In the OIC Member States

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a specific CRMKPI goal. The PIs are usually long-termconsiderations or refer to a specific period,

during which their values will be collected, measured or assessed. The definition of what they

are and how they are measured or assessed does not change often. It is important for CRM

performance measurements to stay with the same definition of the KPI from year to year or over

a particular period. Each PI must be correctly defined by a specific target, period of validation

(e.g., month or year), considerations, unit of measurement (e.g., efficiency of the CRM, lower cost

for traders, etc.) and a description of how to assess/measure it and where the data can be

collected.

The most

important KPIs related to the CRM

that will need to be taken into considerations are

following:



The time required for completing a physical inspection

of import, export or transit:

measuring the time between the entering of the inspection results into the CDPS and the

time when the system assigns the channel after registration of the declaration.



KPIs related to the efficiency of risk profiling (% of shipments with physical inspection

in a specific period of time, % of the physically examined shipments selected for

inspection based on risk indicators that have successfully discovered customs non-

compliance and % of seizures from the total number of examinations): measure the

efficiency and effectiveness of the implementation of the CRM in decreasing the number

of physically inspected consignments while increasing the success of risk indicators in

the selection of high-risk consignments for inspection, display specific non-compliance

results and effectiveness of targeting/selectivity process and risk profiles that require

physical inspection regarding non-declared goods.



% of physical inspections for declarations (import, export or transit) selected by a

customs officer exercising discretionary power (re-routed CD): monitor the efficiency

of their CRM to lower the number of physically inspected declarations based on customs

officers’ discretionary rights to avoid unfair targeting.



Pre-arrival and pre-departure KPIs (% of cargo manifests that are electronically

submitted to the customs in advance, before the cargo arrives, % of pre-arrival (or pre-

departure) consignments selected as high-risk cargo for physical inspection, % of un-

arrived transit operations, % of transit operations where the originally declared weight

is different than the final weight and % of transit operations where time of arrival has

exceeded the time prescribed by the Customs office): measure the progress of CRM in

consignments, efficiency of risk profiles for high-risk consignments on pre-arrival basis,

ensure control mechanisms that all transit operations arrive at their designated

destination, ensure that the weight of the cargo at the beginning of the transit procedure

and the weight of the cargo upon arrival is unchanged and identify risky transit

consignments and economic operators included in these operations.



% of economic operators with high, medium or low-risk profiles: decisions for selection

and approval of the AOEs.



% of consignments

targeted for physical inspection examined using non-intrusive

methods

: better allocation of CA’ resources for NII on the places where they are most

required