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5. Are these benefits different depending on your suppliers’ AEO participation?
6. Which of your suppliers’ participation in the AEO program would make a difference for
your company’s export performance? How so?
7. Which of your suppliers’ participation in the AEO program would make a difference for
your company’s import performance? How so?
8. Are these benefits different depending on whether there exist an MRA with the country of
your trading partner(s)?
9. Having an MRA with which countries provides the highest benefit for your company?
10. Does your company benefit more from the AEO status while exporting or importing?
Please elaborate.
11. Has Customs surveyed your company to gauge their satisfaction with the program and
identify opportunities for improvement? If so, what did it find?
AEO Program Training
1. Please describe existing training resources for company staff to learn about and effectively
carry out the AEO program.
2. Please describe any joint training activities/workshops undertaken with the government
to enhance understanding of each other’s roles/responsibilities in the supply chain.
3. What have been the most difficult obstacles to overcome in the implementation of the AEO
program? Was your company able to overcome these obstacles to its satisfaction? Please
elaborate.
4. What challenges have been faced in the identification of benefits? If your company already
enjoys trade facilitation benefits, how does it enhance upon this with the AEO benefits?
5. What does your company think can be improved within its AEO program?
6. How does your company view its relationship with government agencies with regards to
the AEO program? What are the positive and negative aspects?
Other Information
1. What does your company need in order to continue implementing the AEO program
successfully?
2. What do you think is the main challenge in implementing the AEO program for your
company? Please state your suggestions to improve.
3. What do you think the government would do to increase the number of AEOs in your
country?
4. What other comments and/or concerns would your company like to make that have not
been previously addressed in this survey? Any additional information would be extremely
helpful.
End of interview questions