Proceedings of the 13th Meeting of
The COMCEC Trade Working Group
13
Service Information Method of
Publication
Customs agent Others(Customs
broker,
importers,
exporters ,etc.)
Customs
Office
-New law
-Regulation
-Procedure
-Instruction
-Etc..
-Meeting
-AsycudaWorld
-Training
courses
-Seminar
-Workshop
-ITC
-Bulletin board
-Mass Media
-Phone
-Etc.
-Meeting
-AsycudaWorld
-Bulletin board
-Training courses
-Seminar
-Workshop
-Electronic
support
-Email
-Phone
-Web site
-Etc.
-Training
courses
-Workshop
-AsycudaWorld
-Electronic
support
-Bulletin board
-Web site
-Phone
-Mass Media
-Etc.
Furthermore, Mr. Mory mentioned the system of AsycudaWorld. He pointed out that Asycuda
is a computerized customs management system which covers most foreign trade procedures.
The System manifests customs declarations, accounting procedures, transit and suspense
procedures. Mr. Mory also pointed out some reforms and innovations such as migrating from
Asycuda ++ to AsycudaWorld, activation of T1 document of transit, signing of the agreement
with Webb Fontaine Group for the implementation of Single window, setting up of a
Commission for appeal and review etc.
In addition, he informed the participants regarding some difficulties they have in this area such
as the lack of computerization of some customs offices, fees and charges, the lack of customs
information at the border and the lack of financial resources. He highlighted that there are too
many agencies at the border and not all of them are automated.
At the end of his presentation, he gave some recommendations in order to increase public
availability of customs information which is briefly: the development of trade portal (all
information about trade, rules, procedures, law, etc.), implementation of a call center, using of
an SMS, total use of ITC, capacity building and political support.
7.3. Indonesia
Mr Benny Mayawijaya, Head of Multilateral Section from the Ministry of Finance of the
Republic of Indonesia, made a presentation on enhancing public availability of Customs
information in Indonesia
At the beginning of the presentation, Mr. Mayawijaya informed the participants regarding the
general implementation of WTO Trade Facilitation Agreement and Indonesia’s commitment on