Facilitating Trade:
Improving Customs Risk Management Systems
In the OIC Member States
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 A dedicated Account Manager;
 Priority Trade Services;
 Use of the Australian Trusted Trader logo;
 Use of Mutual Recognition Arrangements;
 Consolidated Cargo Clearance.
Australian Government established MRAs with the key trading partners; New Zealand Customs
Service June 2016, Republic of Korea Customs Service, Canada Border Services Agency, and
Hong Kong Customs and Excise Department. MRAs being negotiated with the Thailand Customs
Service and Singaporean Customs.
3.2.3.3 Organizational Aspects
The risk profiles common repository is the tools for managing customs and border protection.
The creation and testing of the risk profiles have been significantly strengthened in recent years.
This is due to using advanced techniques like data mining and risk profile simulation on historical
data. In 2008, a centralized National Profile Center was established, and in 2011, the Customs
and Border Protection introduced a Profile Management Board and developed a plan for
measurement of the CRM performances (Profile Effectiveness Review 2011).
These recent initiatives have been designed to allow customs and border protection to assess
whether its risk profiles and alerts identify the risky import of sea and air cargo.
The Australian Customs is the agency that manages the security and integrity of Australia's
borders. It exchanges data with OGAs, national and international agencies. On the national level,
it cooperates with the Federal Police, Australian Quarantine and Inspection Service, Department
of Immigration and the Defense Department. The Australian Customs is a complex organization
employing over 4800 people in Australia and overseas, with its HQ in Canberra.
3.2.3.3.1 Governance Structure
In 2015, the Australian Customs and Protection of Borders Service ware merged with the
Department of Immigration and Border Protection to establish the Australian Border Force.
The Australian Customs and Border Protection Service were officially dissolved on this date;
however, its functions and services continue to be carried out by the Australian Border Force.
3.2.3.4 Risk management methodology and control policy in Australian Customs CRM
The Australian Customs CRM Methodology is directed at identifying compliance irregularities
and criminal behavior that is associated with:
 Smuggling and illegal import of goods;
 High-risk shipments – drugs, tobacco, and alcohol;
 Improper classification of goods;
 Importation or exportation of contraband and protected species;
 Goods that are hazardous to the environment or that could damage agriculture or
natural resources, or are contrary to international trade agreements or foreign policy.
The CRM Framework for risk assessment is defined as the establishment of conditions that will
intercept the highest number of irregularities and non-compliances by selecting the minimum
number of customs transactions for review and customs control. The most frequently employed
risk assessment methods involve: